Policies & Information


Policies & Customer Service

Information

Important Information About Our Personalized Products

  • We do not spell check, grammar check, nor edit your supplied text in any way.
  • Your text should arrive just as you have supplied it, case and spaces included.
  • The character limits include spaces in which each space counts as 1 character.
  • It will take about 4-10 weeks to complete personalized cast aluminum items.
  • Some techniques, such as rubbed or Swedish iron take longer to manufacture.
  • We do not accept returned personalized items, please double check your order before sending it.
  • Once the manufacturing process has begun no cancellations, nor changes are possible.
  • The very detailed process of casting, baking, finishing, more baking etc. is the process that ensures the top quality, craftsmanship and long lasting nature of these personalized items. Please try to be patient.

Alureon Industries, Inc.
63 Merganser Way
Woodbine, GA 31569
912-729-7624